Before Using Gebaje Gema Terms & Conditions — Full Bangla Version

These terms and conditions apply to the Gebaje Gema platform and all of its services. Gebaje Gema (gebajegema.bet) is an online gaming and betting platform offering a variety of games, Sports Betting, lottery, and other gaming services to users in Bangladesh.

These terms are available in both English and Bengali. In the event of any dispute, the Bengali version shall be considered definitive for users in Bangladesh.

To open an account and use our services at Gebaje Gema, the following conditions must be met:

• You must be at least 18 years of age. A national ID card or passport may be required as proof of age.
• You must open an account voluntarily and of your own free will.
• All information provided at registration must be accurate and truthful.
• Each person may only open one account. If multiple accounts are found linked to the same individual, all accounts may be suspended.
• Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.

What You'll Need to Register

During registration, you must provide your correct full name, date of birth, mobile number, and email address. Inaccurate information may cause issues during account verification and could result in withdrawal holds.

The security of your Gebaje Gema account is your own responsibility. Never share your password or login details with anyone. If a third party accesses your account and any loss occurs as a result, Gebaje Gema will not be held liable.

• Keep your password strong and change it regularly.
• Avoid logging in on public Wi-Fi networks.
• If you notice anything suspicious on your account, contact support immediately.
• Selling or transferring your account to another person is strictly prohibited.

KYC Verification

Gebaje Gema may request identity verification (KYC) at any time — particularly before your first withdrawal or for large withdrawal amounts. Verification can be completed using a National ID, passport, or driving licence. Withdrawals will be held until verification is complete.

Financial transactions at Gebaje Gema are transparent and reliable. Here are the key rules you should know:

Deposit Rules

• Minimum deposit amount is ৳500.
• Daily maximum of ৳50,000 via Mobile Pay, Nagad, and Rocket.
• Daily maximum of ৳5,00,000 via bank transfer.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted.

Withdrawal Rules

• Minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 12–24 hours.
• Withdrawing via the same method used for your deposit is the simplest option.
• KYC verification is mandatory for your first withdrawal.
• Withdrawals will be restricted if the wagering requirement on an active bonus has not been met.

Gebaje Gema offers a variety of bonuses and promotions. Each bonus comes with specific terms — please read them carefully before accepting.

Welcome Bonus

New members receive a 100% welcome bonus on their first deposit. The wagering requirement is 10x the combined total of the deposit and bonus. For example: deposit ৳1,000, receive ৳1,000 bonus — place a total of ৳20,000 in bets to become eligible for withdrawal.

Reload & Other Bonuses

• Each bonus has its own expiry period. Once expired, the bonus will be cancelled.
• Multiple bonuses may be active at the same time, though specific bonuses may have different rules regarding this.
• If a bonus is cancelled, both the bonus funds and any winnings earned using the bonus will be forfeited.
• If bonus abuse is suspected, Gebaje Gema reserves the right to cancel the bonus and investigate the account.
• VIP members receive exclusive bonus privileges that go beyond standard promotions.

To ensure a fair and level playing field across all Gebaje Gema games and betting markets, a set of core rules is strictly followed.

• The minimum bet amount is ৳10. Maximum bet limits vary by game.
• Once a bet is confirmed, it cannot be cancelled unless the event is called off.
• If a bet is left incomplete due to a technical issue, the bet will be cancelled and your stake refunded.
• If an event is cancelled in Sports Betting, all bets are voided and stakes are refunded.
• Odds may change during live betting. The odds at the time of confirmation are final.

Result Disputes

Any dispute regarding a game or bet outcome must be raised with support within 72 hours of the result being announced. A decision will be made following an investigation. Gebaje Gema's decision will be considered final.

The following activities are strictly prohibited on Gebaje Gema. Violations may result in permanent account suspension and forfeiture of your balance:

• Using the platform for money laundering or illegal fund transfers.
• Placing bets using bots, automated software, or scripts.
• Intentionally exploiting system bugs or errors.
• Attempting to hack another member's account or steal their information.
• Using multiple accounts or identities to claim bonuses.
• Coordinated betting strategies (syndicates) used against the platform.
• Opening an account using false or misleading information.

Gebaje Gema takes your personal data privacy very seriously. To learn more about how your information is collected and used, please read our Privacy Policy read.

• Your information is never sold to third parties.
• Your information is used solely for service delivery, fraud prevention, and legal compliance.
• All data is protected with SSL 256-bit encryption.
• Information may be disclosed in response to a valid request from legal authorities.

Gebaje Gema will not be held liable in the following cases:

• Bets cancelled or games left incomplete due to internet connectivity issues.
• Delays in login or payment due to issues with your own device.
• Transaction delays caused by third-party payment gateways.
• Loss resulting from sharing your password or login credentials with others.
• Service interruptions during unplanned server maintenance.

Gebaje Gema strives to maintain the highest service standards; however, technical issues cannot always be entirely avoided. In such cases, we are always ready to provide a prompt resolution.

Gebaje Gema reserves the right to temporarily or permanently close an account in the following circumstances:

• Involvement in prohibited activities.
• Providing false information during KYC verification.
• If money laundering or fraud is suspected.
• Upon instruction from legal authorities.
• Account inactive for an extended period (more than 24 months).

Voluntary Account Closure

You can close your account at any time by contacting support. If you have a remaining balance, please withdraw it before requesting closure — withdrawals will not be possible after the account is closed.

Inactive Account

Accounts with no transactions for 12 months will be marked as inactive. After 24 months, the account may be closed and the balance forfeited. Advance notification will be sent.

If a dispute arises with Gebaje Gema, we always aim to resolve it amicably. Please follow the steps below:

• Step One: Reach out to our support team via live chat or email. Most issues get resolved at this step.
• Step Two: If the support team is unable to resolve the issue, it will be escalated to the management level.
• Step Three: If you are still not satisfied with management's decision, you have the option to seek resolution through a neutral third-party mediator.

An initial response will be provided within 7 business days of receiving your complaint. Complex cases may take up to 30 days to resolve.

Gebaje Gema reserves the right to update these Terms & Conditions at any time. When changes are made:

• The update date on the website will be revised accordingly.
• For significant changes, notifications will be sent to your registered email and mobile number.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you object to the updated terms, you may request to close your account.

Visit this page regularly to stay up to date with the latest terms. It's in your own best interest.